Privacy Policy

We at Prelocate North AB are committed to protect your privacy and personal data and your trust is important to us. Ourgoal is for you to feelsafewhenyousubmityour data to usThis Privacy Policy applies to our website Prelocate.seThis Privacy Policy provides information about our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.  

We periodically update this Privacy PolicyWe encourage you to review this Privacy Policy periodically. Please check this page occasionally to review changes. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. 

You are always welcome to contact us if you have questions about how we process your personal data. 

What is personal data and what is the processing of personal data? 

All information that can be directly or indirectly derived from a natural person who is alive is a personal information. These are, for example, names, email addresses, telephone number and social security numbers. 

Processing of personal data is all measures that take place with the personal data in IT systems, regardless of whether it concerns mobile devices or computers. These are, for example, collection, registration, reading, structuring, storage, processing, transfer and deletion, etc. In some cases, measures that take place outside the IT systems can also be seen as processing. This applies when personal data is included in registers.  

Wetakemeasures to ensurethatyour personal data and other data arealwaysprotectedwithus and that the processingtakesplace in accordancewithcurrent data protectionrules and ourinternalguidelines and routines. 

Personal data controller 

For the processing that takes place within Prelocate North AB, Prelocte is responsible for personal data. (PrelocateHögalidsgatan 9, 931 41 Skellefteå) 

What personal information do we collect about you and why? 

We have divided personal data into different categories. The personal data we hold about you relates to the following categories with (not exhaustive) examples: 

  • Basic personal data (e.g. customer number, name, contact details, identification number) 
  • Personal preferences (e.g. language, housing and school preferences, acceptance of direct marketing, acceptance of cookies) 
  • Communication (e.g. e-mail and telephone number) 
  • Special categories of personal data (information about family members, pets, marital status) We will, however, only process this category of information when it is relevant for a specific service. 

We process your personal data in order to provide the services and products you have requested (for example information and advice, contact with authorities). We will also process your personal data to nurture and administer our relationship with you and, where applicable, to administer the agreement with you or with your employer. 

In addition, we may also use your personal information to inform you about products and services that we offer and that may be of interest to you. 

Prelocate always process your personal data in accordance with applicable law. We process your personal data when it is necessary to fulfill an agreement with you or respond to your request for service or when we have another legitimate and legitimate interest in processing your personal data, such as an interest in marketing our services. 

Should Prelocate process your personal data for any purpose that requires your consent, we will obtain your consent in advance. Some personal information may be mandatory to provide, for example in order for us to provide a service or fulfill another request from you. This will then be stated or stated in connection with the data being collected. 

How we obtain your personal data 

We obtain the information from you directly for example, when you enter your information in when ordering relocation services from ussigning up to receive newsletters, participating in events, or contacting us in various matters.  

Personal data can be collected from both you as relocating employee, accompanying partner/ family) and representative of the ordering company. 

Sometimes we collect information from third parties. This applies, for example: 

  • Migrationsverket (Swedish Migration Agency) 
  • Skatteverket ( Swedish Tax Agency) 
  • Data from external websites 

Who might we share your personal data with? 

Data processors 

In some situations, we need to engage the services of third parties in order to carry out our work. For example, we use various suppliers. They are to be regarded as data processors on our behalf and we have signed processor agreements in these cases. Responsibility for personal data still rests with Prelocate. 

Naturally we check all data processors to ensure that they are able to provide sufficient guarantees with regard to security and confidentiality for personal data and sign processor agreements. 

When the services of data processors are engaged, we only do so for those purposes that are consistent with the purposes we ourselves have for such processing, since we remain the data controller. 

Organisations that are independent data controllers 

We also share your personal data with certain other organisations that are independent personal data controllers. This may include authorities such as Skatteverket (Swedish Tax Agency).  

When your personal data is shared with an organisation that is an independent data controller, the privacy policy and personal data processing of that organisation applies. 

Prelocate may also pass on personal data to a third party such as the police or other authority, if it is relevant to a criminal investigation or if we are otherwise obliged to pass on such data as required by law or decisions by public authorities. 

How long do we store your personal data? 

We never save your personal data for any longer than is necessary for the respective purpose. We have drawn up data removal procedures to ensure that personal data is not stored for longer than is required for each specific purpose. The period of time that data is stored may vary depending on the purpose of the processing and how long the data is required for the purpose. After such period of time, we will securely remove or anonymise your data, so that it is no longer possible for it to be linked to you.  

What are your rights as a data subject? 

As a data subject, you have a number of rights according to the relevant legislation. To follow is a list of these rights. 

Right of access 

If you would like to know what personal data we process about you in particular, you may request access to such data. When you submit such a request, we may ask a number of questions to ensure that it is handled efficiently. We will also take several actions to ensure that the data is requested by and submitted to the correct individual. 

Right to rectification 

If you discover that something is wrong, you are entitled to request that your personal data be rectified. You may also add details to any incomplete personal data. In some cases you may make corrections yourself, in which case we will inform you. 

Right to erasure 

You can request that we delete the personal data we process about you if, for example: 

  • The data is no longer necessary for the purposes for which it is being processed. 
  • You object to a balancing test we have carried out based on our legitimate interest, and the reason for your objection overrides our legitimate interest. 
  • The personal data is being unlawfully processed. 
  • The personal data has been collected about a child (under the age of 13) for whom you have parental responsibility. 
  • If the data has been collected with your consent and you wish to withdraw your consent. 

However, we may be entitled to reject your request if there are legal obligations preventing us from immediately deleting certain personal data. It may also be the case that the processing is necessary for the establishment, exercise or defence of legal claims. 

Right to restrict processing 

You are entitled to request that our processing of your personal data be restricted. If, for example, you request rectification because you consider the personal data we process to be incorrect, you may request that processing be restricted for the period of time required for us to verify the accuracy of the personal data. 

If, and when, we no longer need your personal data for the established purposes, our standard procedure is to delete the data. If you need the personal data for the establishment, exercise or defence of legal claims, you may request that we restrict the processing of such data. This means that you may request that we do not clear or delete your data. 

If you have made an objection to the personal data processing we carry out with the support of a balancing test as a lawful basis, you may request restricted processing for the period of time we need in order to check whether our legitimate interests override your interests in having the data deleted. 

If the processing has been restricted according to one of the situations mentioned above, we may only, in addition to the storing of the data, process the data for the establishment, exercise or defence of legal claims, to protect someone else’s rights, or if you have given your consent. 

Right to object 

You are at any time entitled to object to all processing of personal data based on a balancing test. You also have the right to be excluded from direct marketing. 

Right to data portability 

As a data subject, you have the right to data portability (transfer of personal data) if our right to process your personal data is based on either your consent or fulfilment of a contract with you. For the data portability right to be exercised, the transfer must be technically possible and automated. 

Managing your rights 

Applications for a copy of your data or requests to exercise one of your other rights must be submitted in writing and signed personally by the individual concerned. We will respond to your request without undue delay and within no more than 30 days. Email 

How do we handle personal identification numbers? 

As far as possible we avoid processing personal identification numbers. However, in many cases it is necessary in view of the fact that we need to have a secure way of identifying individuals and be able to perform services.  

How is your personal data protected? 

We are proactive about ensuring that personal data is handled in a secure manner. This applies to both technical and organisational safeguards. 

Supervisory authority 

Integritetsskyddsmyndigheten (Swedish Authority for Privacy Protection) is the authority responsible for monitoring application of data protection legislation. If you feel that we are acting incorrectly, you can contact Integritetsskyddsmyndigheten visit 

Contact us with any questions about how we process personal data 

If you have any questions about how we process personal data, or if you have a request in accordance with the rights detailed above, please feel free to contact us at  

Contact details 

Prelocate’s Data Protection Officer
Mailing address: Högalidsgatan 9, 931 41 Skellefteå, Sweden

Reviewing, Correcting and Removing Your Personal Information 

Upon request Prelocate will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information: 

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited byPrelocateor third parties 

To exercise any of these rights, please contact us at We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken. 

To Unsubscribe from Our Communications 

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at